version dated: 27/11/2020

See also: Information about specific risks related to the use of a service provided electronically.

Important! By accepting the Regulations for the provision of electronic services of the Getthebox Platform, you also accept the Stripe Services Agreement and the Stripe Services Agreement. This is a necessary condition for using the Platform as a verified driver.

General provisions

Subject of the Regulations

1. These Regulations constitute the regulations for the provision of electronic services within the meaning of the Act of July 18, 2002 on the provision of electronic services and specify the rights and obligations of the Operator and Users in their mutual relations, in particular:
   1. types and scope of services provided electronically;
      terms and conditions of providing electronic services;
   2. the procedure for concluding a contract for the provision of electronic services;
   3. the right to withdraw from the contract for the provision of electronic services;
   4. complaint procedure.
2. The Platform may be used only in accordance with the terms and conditions set out in the Regulations and solely on the basis thereof - neither the Operator nor other Users are bound in their mutual relations by the General Terms and Conditions of Contracts or other templates of User contracts, if Users used such templates.
3. The use of certain Services or promotions may be subject to additional provisions, e.g. regulations of the Services and promotions, about which the User will be informed separately before using these Services. Additional provisions supplement the Regulations for the purposes of the relevant Services. In the event of any conflict between additional provisions and the Regulations, the additional provisions shall prevail.
4. Before using the Platform and Services, Users are obliged to read the Regulations and the Privacy Policy (available here). The User declares that he has read the Regulations and the Privacy Policy and accepts all their provisions by checking the appropriate box when registering an Account. Without registering an Account, it is not possible to use the Platform and Services.
   The Regulations of the Platform are available free of charge on the website www.getthebox.eu/regulamin, and also in the Application in a way that enables the acquisition, reproduction and recording of their content. In particular, the User may download the Regulations in PDF format without any restrictions, save the Regulations on their storage media and print them in any number of copies.

Service provider and contact details

1. The owner of the Platform is Kampo Przemysław Kędzierski with its registered office in Zębowice 33i, 59-411 Paszowice, NIP 6951438816, REGON 391077790 (hereinafter referred to as the "Operator").
2. Contact with the Operator is possible via e-mail: biuro@kampo.com.pl and via the contact form available on the website www.getthebox.eu/kontakt, as well as by post:

Address for written correspondence:
Kampo Przemysław Kędzierski
Zębowice 33i
59-411 Paszowice

Technical conditions for using the platform

1. Correct use of the Services offered via the Platform is possible provided that the User's IT system meets the following minimum technical requirements:
   
   • For access to the Platform via an application for mobile devices - within all functionalities of the Platform: Mobile device with access to the Internet equipped with a compatible Android or iOS operating system. Information about compatible versions of Android and iOS systems is available in the online application stores Google Play and Apple AppStore. Downloading the Application from the above-mentioned shops are free;
   • For access to the Platform via the website www.getthebox.eu - in terms of registration, searching and adding Parcels for Transport:
     
     1. a computer or other device that supports a web browser; efficient internet connection;
     2. a web browser enabling the display of hypertext documents (HTML, PHP) on a computer screen with software for Java Script and Java applets installed - information on compatible browser versions is published on the Platform's website;
     3. Cookies support enabled;
     4. having a current, active and properly configured e-mail account;

   When using the Getthebox website, cookies are installed in the User's IT system. The condition for using the Online Store is to enable the installation of cookies (see XIV. Privacy Policy).

2. The application provides access to all functionalities of the Platform, while the Getthebox website enables registration, searching and adding Parcels for Transport.
3. Using the Application requires an Internet connection and may involve the activation of paid mobile data transmission, in accordance with the regulations of the mobile operator used by the User, taking into account any roaming fees.
4. The technical conditions of use of the Platform are important for the proper functioning of the Platform. The Application User is responsible for the quality of the mobile device used to access the Platform, including technical problems or possible technical limitations (lack of sufficient memory, lack of Internet connection, blockages by firewall or antivirus programs, inaccurate GPS module and others), and which may hinder or prevent the User from using the Platform.
5. The User may report irregularities related to the functioning of the Platform in writing at biuro@kampo.com.pl or using the contact form.

Restrictions on the use of the platform/bans

User's responsibility

1. Users act solely at their own risk and are responsible for any events that may or have occurred in the real world between them and other Users.
2. The User is responsible for the Materials transmitted and published on the Platform, for their truthfulness, reliability and authenticity. The operator is unable to verify compliance with the above. information with the actual state.
3. It is prohibited to use the Platform, including the Services, for purposes that violate applicable law, the provisions of the Regulations or good practices. Users are prohibited from sending illegal content.
4. It is prohibited to use the Platform, e.g. Advertisements, for purposes other than those resulting from its nature, in particular it is prohibited:
   
   1. conducting advertising and promotional activities, including providing company names, trade names, trademarks, etc.;
   2. including business cards (contact details), website addresses, telephone numbers, and announcements not related to the Transport of Parcels in the content of the Advertisements;
   3. taking any actions that may cause harm to other Users or the Operator.
5. Content posted by Users, including Advertisements, cannot contain profanity or aim to spread hatred, racism, fascism, communism or xenophobia. The Service Provider reserves the right to delete Advertisements if their content violates the provisions of the Regulations, applicable law or good practices.
6. The User undertakes to indemnify the Operator and members of its bodies, including members of the management board, employees and representatives from liability for any claims, demands, losses, liabilities and expenses (including legal fees) arising from or in connection with: (i) the use by the User from the Services; (ii) violation by the User of any of the provisions of these Regulations; (iii) the User's violation of the rights of any third party, including Third Party Service Providers.

Operator's liability

1. The Operator is not a party to any agreements, contracts or contractual relations of any nature between Users, nor does it have any influence on their performance, i.e. in particular, it does not provide transport services via the Platform and is not a carrier, and all transport/transport services are provided by Users constituting the Platform community; The Operator only provides access to the Platform and takes care of its development.
2. The Operator is not able to and does not in any way control the correctness and truthfulness of the Advertisements and their compliance with applicable law, and does not guarantee the correct performance of the Transport by Users, and does not bear any responsibility in this regard, in particular it does not assume liability for:
   
   1. including false or unreliable information in the Advertisement regarding the Transport and its conditions or providing such information to other Users in any other way;
   2. cancellation or modification of the Transport by the User;
   3. improper performance or non-performance of the Transport, in particular failure to pay for the Transport performed or loss or damage to the Shipment.
3. The Operator will accept reports from Users about violations of the Regulations and the Privacy Policy by other Users (e.g. failure to deliver the Parcel, damage or destruction of the Parcel, failure to pay for the Transport of the Parcel), or about threats generated by other Users or their inappropriate behavior, and will respond to these reports reacted appropriately in accordance with the provisions of the Regulations, including section VII. 7.
4. The Operator excludes its liability towards Professional Users resulting from both the warranty pursuant to Art. 558 § 1 of the Civil Code, as well as from general provisions, with the exception of intentional fault.

Account registration

The condition for using the Platform is the User's registration by creating an Account. Registration means concluding an agreement between the User and the Operator for the provision of electronic services for the use of the Services via the Platform for an indefinite period. Registration is free of charge.

Registration conditions and restrictions

1. The Platform is available only to natural persons with at least limited legal capacity and at least 18 years of age, as well as legal persons or organizational units without legal personality, having legal capacity and capacity to perform legal acts. By creating an Account, the User confirms that he or she meets the above-mentioned requirements. criteria.
2. One person can only have one Account on the Platform. It is not allowed to assign or make the Account available to other people, and it is not allowed to use the accounts of other Users under pain of blocking or deleting the account (see the section "Limiting, blocking and deleting the Account"). However, it is possible to use the Platform also on a mobile device that does not belong to the User, using their own data to log in to the Application.

Create an account

1. You can register a User Account directly in the Application or on the Getthebox Platform website www.getthebox.eu in the "Search for Parcels" or "Contact" tab. Registration takes place using a Facebook account or creating a separate account by providing an e-mail address and password. For this purpose, the User must consent to access to the data indicated by the Platform, and in addition
   
   1. read and accept the Regulations and the Privacy Policy by checking the appropriate check box and pressing the button indicating acceptance;
   2. consent to the processing of personal data for the purpose of registering and maintaining a User Account (granting consent to transfer data from Facebook to the Application); upon registration, the User consents to the processing of personal data for other purposes, e.g. marketing, etc.; the user consents to receiving newslatter messages to the e-mail address provided during registration or added on the website www.getthebox.eu in the place designated for this purpose.
      
      Submitting declarations marked with an asterisk is necessary to register an Account and use the Platform.
2. In order to use all functions of the Platform - accepting Parcels for Transport by Users who are Drivers or cashless settlements by Users sending or receiving Parcels, the User sending or receiving Parcels must also provide a telephone number and verify his account in the "Your Profile" tab - verification is carried out by Stripe.
3. By linking with the Facebook Account, the Application gains access to the following personal data of the User available in the public profile: name, surname and profile photo of the User. The photo is visible only to the User.
4. The User may at any time remove the connection between the Application and the Facebook account by sending a request to the Operator in the manner described in the section "Limiting, blocking and deleting the Account", however, this will be tantamount to deleting the Account from the Platform.
5. Regardless of the chosen registration method, the User is obliged to provide complete and true information and update it via the "Your profile" tab each time it changes, in order to ensure its correctness for the duration of the contract.
6. The User is obliged to keep the password confidential and not to disclose it to third parties.
7. If the password is lost, the User can recover the password via Facebook, as login is done using the Facebook login and password.
8. The User may express separate consent(s) to receiving advertising and commercial information from the Operator or third parties via electronic means. The User may at any time opt out of receiving the above advertising and commercial information by activating the appropriate internet address found in each advertising or commercial information provided or by using the appropriate function in the Application.

Parcel transport services

Basic conditions for sending and receiving Parcels and performing Transport

1. The subject of the Platform's activity is to associate Users for the purpose of Transporting Goods. It is prohibited to use the Platform to transport persons, animals and materials that are illegal, dangerous or require special transport conditions.
2. It is prohibited to post and accept Advertisements on behalf of and for the benefit of other Users.
3. All contacts regarding the implementation of the Transport contract will take place, with the exception of the Operator, only between interested Users.
4. The Getthebox Platform only acts as an intermediary in matching Users for the purpose of Transporting Goods, therefore meeting the conditions set out in these Regulations does not release Professional Users from the obligation to complete all formalities required by law, including obtaining appropriate permits, issuing and delivering consignment notes.

Sending Parcels

1. The Application allows the possibility of ordering Parcel Transport by both the Sender and the Recipient, as well as by a User who is neither the Sender nor the Recipient and who would like to transport a parcel from one entity - the Sender to another entity - the Recipient who is not a User of the Platform.
2. The user can place an order in three ways:
   
   • Cash (Pays by the sender) – the user places an order on the Getthebox platform free of charge, and the sender settles accounts with the driver when collecting the shipment for transport
   • Cash (paid by the recipient) – the user places an order on the Getthebox platform free of charge, and the recipient settles accounts with the driver upon delivery of the parcel
   • Prepayment – when placing an order on the Getthebox platform, the user pays the transport fee in advance using a credit or ATM card, and the driver receives remuneration when collecting the shipment for transport. This remuneration is first credited to his account in the application, and then once a week it is transferred to the driver's bank account.
3. A User who would like to send a Parcel should use the "Sender's Zone" tab and complete the following data:
   
   1. description of the Shipment - presenting a short description of the Shipment, e.g. dimensions, weight, number of pieces, method of packaging (Euro pallet),
   2. indication whether the Transport requires a tow truck or a vehicle with a permissible total weight above 3.5 t or a removal or Animal Transport or a Parcel for an orphanage
      identification of the payer of the Transport Service as the sender ("Sender Pays") or Recipient "(Recipient Pays);
   3. indication of the Sender's data: name, telephone number and e-mail address, as well as the address of sending the Parcel,
   4. indication of the Recipient's data: name, telephone number and e-mail address, as well as the address of receipt of the Parcel.
4. Providing the above information is necessary for the proper performance of the Service by other Users of the Platform, however, not all information provided in the Advertisement will be visible to other Users:
   
   1. after completing the Advertisement form and accepting it by the User, the Advertisement becomes visible to all other Users of the Platform only to the extent of the address of sending and receiving the Parcel provided in the Advertisement;
   2. after the User who is a Driver has booked the Parcel, the User will be provided with the Sender's contact details in order to contact him and determine the details of picking up the Parcel, while the Sender will be provided with a QR code or PIN to the e-mail address indicated in the Advertisement to be used to pick up the Parcel by the Driver along with Driver's data and details about the Shipment, including the place of shipment, place of pickup and description of the Shipment;
   3. After the Driver picks up the parcel, the Recipient will receive a QR code and PIN for collecting the parcel, along with the Driver's data and details about the Parcel, including the place of shipment, the place of collection and a description of the Parcel, at the e-mail address and telephone number indicated in the Advertisement.
5. Reserving a Parcel causes a temporary blocking of the Parcel for other Platform Users for whom the Parcel is still visible but unavailable for booking. The shipment is unblocked if the Driver resigns from transporting the shipment or the reservation time expires.
6. The User sending the Parcel may edit the content of the Advertisement and may delete the Advertisement at any time, including after the Driver has accepted the Parcel for transport. In such a case, the User sending the Parcel is obliged to collect the parcel from the Driver at his own expense and risk (e.g. in person, through another User or by post or courier) and pay the entire remuneration for the Transport specified in the Advertisement.
7. All data included in the Advertisement by the User should be provided reliably and be true.

1. A driver who intends to transport a parcel can search for it before the planned journey in the Application in the "Plan route" tab or on the Getthebox Platform website www.getthebox.eu in the "search for parcels" tab, indicating the starting point and destination of his trip. In order to set the starting point of the journey, the Driver can use the option of automatically downloading the GPS position if he is at the starting point of the journey, and in order to add a Parcel found on the Getthebox Platform website for transport, the User can search for this parcel in the Application or scan it with a Mobile Device with installed Application, the QR code posted on the website or use the function of sharing the Parcel via e-mail address via the Getthebox Platform website.
2. If there are no Parcels to be transported at the place of departure of the journey, the Driver can set the travel destination and the search radius in the Application (expressed in kilometers, no larger than that indicated in the Application), and the Application will continuously search for Parcels to be sent at a given distance from the Driver's current location. , taking into account the planned route and the destination and the indicated search radius as potential places to collect the Shipment.
3. After the Driver finds an appropriate Advertisement for a shipment without the "paid" option, the driver must pay a fee for showing the number. When you want to take a "paid" shipment, you just need to have a verified Stripe account. After making a reservation, the Parcel is added to the "Driver's Zone" tab, the Sender of the Parcel automatically receives a QR code and PIN for sending the Parcel to the e-mail address and telephone number provided in the Advertisement, and the Driver receives access to the Sender's contact details in the Application, with which can arrange the details of picking up the Shipment. The shipment should be picked up no later than within 1 hour. The sender cannot extend this period.
4. The parcel is picked up by the Driver scanning the QR code sent to the Sender or entering the PIN code into the Sender's Application. When it is indicated in the Advertisement that settlement takes place at the time of shipment, the Driver settles with the Sender in cash or non-cash via PayPal.Me, and the Application allows the settlement method to be changed from non-cash to cash.
5. An individual User who is a Driver undertakes not to demand more remuneration for the Transport than the actual costs incurred in order to obtain any profits, and moreover - on the basis of shared costs - an Individual User who is a Driver must bear his or her own share of the costs related to the Transport. The Driver is solely responsible for calculating the costs incurred as part of the Trip and checking whether the amount required from other Users does not exceed the actual costs incurred (taking into account the User's own contribution).
6. Upon receipt of the Parcel, the risk of accidental loss/damage to the Parcel is transferred to the Driver.
7. The Driver may resign from Transporting the Shipment no later than the time it is picked up. The Driver should immediately inform the User sending the Parcel about the resignation from the Transport of the Parcel, i.e. by sending an SMS or by phone. The shipment of the shipment is also canceled automatically if the reservation time for the shipment specified in point expires. 3 above. After collecting the parcel from the Sender, the Driver cannot resign from the Transport of the Parcel, which means that he is obliged to deliver the Parcel to the Recipient. The Driver is liable to the User sending the Parcel for the proper performance of the contract.

1. After picking up the shipment, the Recipient automatically receives a QR code and PIN for collecting the Parcel along with the Driver's data and details about the Parcel, including the place of shipment, the place of collection and a description of the Parcel, to the e-mail address and telephone number provided in the Advertisement, while the Driver receives in the Application access to the contact details of the Recipient, with whom he or she can arrange the details of the delivery of the Parcel.
2. The Parcel is collected by the Driver scanning the QR code sent to the recipient or entering the PIN code into his Application. When the Advertisement states that settlement takes place at the time of pickup, the Driver settles with the Recipient in cash or non-cash via PayPal.Me, and the Application allows the settlement method to be changed from non-cash to cash.
3. In order to be able to take "paid" orders, a driver must create an account on the Stripe platform and verify his/her data such as name and surname and residential address. Creating an account and verifying it is necessary to collect your remuneration. This verification takes place on the Stripe platform. By using this function, you agree to Stripe's privacy policy: https://stripe.com/en-pl/privacy. The Getthebox platform is not responsible for the data collected by Stripe. Getthebox does not collect or archive data that Stripe requires.

User Credibility

The Operator may introduce a functionality consisting in publishing an individual counter of Parcels transported by a given User. A large number of transported parcels may build the status of a given User as an experienced person, but it does not mean that a User who does not have any transported parcels is unreliable.

Security

In the event of fraud, loss or theft of the shipment, the case will be reported to the police and, after prior clarification with the application users, Kampo Przemysław Kędzierski may refund compensation for the shipment in the amount of up to PLN 500.

Transport payment rules

1. Payment for the Transport is made at the discretion of the User sending the Parcel at the time of sending the Parcel (i.e. handing over the Parcel to the User who is the Driver for delivery by the Sender) or collecting the Parcel (i.e. handing over the Parcel to the Recipient for collection).
2. Payment for Transportation is made non-cash - via Stripe, which collects the necessary data for user verification
3. The Driver may withhold the delivery of the Parcel to the Recipient if the Recipient does not offer payment for the Transport performed in accordance with the information included in the Advertisement. In such a case, the User sending the Parcel is obliged to collect the parcel from the Driver at his own expense and risk (e.g. in person, through another User or by post or courier) and pay the entire remuneration for the Transport specified in the Advertisement.
4. Users are obliged to resolve mutual claims between themselves, without the mediation of the Operator, who is not a party to the Transport Agreement and is not liable in accordance with the "Operator's Liability" chapter,
5. For each Transport with the "paid" label, the driver is deducted a commission from the transport amount of 8%. The funds are deducted when the driver collects the shipment from the sender for transport and the driver enters the PIN code received by the sender by e-mail when adding the order to the platform.
6. For each card transaction when issuing an order to the Getthebox platform, a fixed fee is charged for the so-called fixed costs in the amount of PLN 1 plus 1.4% of the amount deposited.
7. The driver is required to pay a "1-day access" or "monthly subscription" fee at the time of discovering the number. To view the sender's number, the driver has 4 payment options to choose from:
   
   • Access for 1 day (the package includes 3 issues to discover) – PLN 2.99
   • Access for 1 day (the package includes 9 issues to discover) – PLN 4.99
   • Monthly subscription (the package includes 30 issues to discover) – PLN 29.99/month
   • Monthly subscription (the package includes 90 issues to discover) – PLN 49.99/month
     
     Subscriptions renew automatically each month
8. The User's balance can be verified in the "Your Profile" tab.

Individual users

1. Individual users undertake to use the Services via the Platform only occasionally in order to establish contacts on a non-commercial and non-business basis in order to minimize the costs of travel.
2. The amount of remuneration for the Transport of the Parcel is determined by the User who intends to send the Parcel. An individual user who is a Driver is aware that it is prohibited to obtain any profits from the use of the Platform. Due to the above, the User undertakes to accept only such Advertisements, the remuneration of which will cover part of the costs actually incurred in connection with the Trip. Otherwise, the individual User bears the full risk of changing the tax classification of the transaction concluded via the Platform.

Professional users

1. Professional users can accept all Advertisements, regardless of the amount of remuneration set therein and the frequency of Transportation.
2. Professional Users issue bills or invoices at the request of Users who send Parcels, or Senders or Recipients of Parcels, in accordance with the arrangements made between them.

Right to withdraw from the contract

1. An individual User may withdraw from the Agreement for the provision of electronic services (for maintaining an Account in the Application) without giving a reason within 14 days from the date of its conclusion (from the date of registration of the Account on the Platform). The contract is concluded upon completion of registration, i.e. upon activation of the Account. In order to meet the deadline, it is enough to send the declaration before the deadline.
2. To exercise the right to withdraw from the contract, it is necessary to send clear information about withdrawal via:
   
   • Posts:
     Kampo Przemysław Kędzierski
     Zębowice 33i
     59-411 Paszowice
     with the note "Getthebox"
   • E-mail:
     biuro@kampo.com.pl
     
     containing:
     • individual User data, i.e. name and surname or login,
     • current e-mail address (provided during registration or later when editing the Account) or postal address (in the case of sending the statement by post),
     • signature in the case of correspondence by post or fax.
       
       Instructions on withdrawal from the Agreement constitute Appendix No. 1 to the Regulations. An individual user may also use the withdrawal form constituting Appendix 2 to the Regulations, available here.
3. If the declaration of withdrawal is delivered electronically, the Operator will immediately send confirmation of receipt by e-mail to the User's e-mail address.
4. Loss of the right to withdraw from the Agreement - the Operator informs that starting to use the functionality of the Platform by logging in to the Application after registering an Account means the User's request to provide the Service before the deadline for withdrawing from the Agreement expires and the loss of the right to withdraw.